Privacy policy

PRIVACY NOTICE

JITPORT, S.A. DE C.V. (hereinafter "the company"), with address at Esturión 3172, Rinconada de la Arboleda, in Zapopan, Jalisco, postal code 44549, in compliance with the Ley Federal de Protección de Datos Personales en Posesión de Particulares, makes available to customers, users, suppliers and the general public this privacy notice:

The purpose of the privacy notice is to delimit the scope and general conditions of the treatment, as well as to inform the user, so that he/she is able to make informed decisions about the use of his/her personal data, and to maintain control and disposition over them. Likewise, the privacy notice allows the data controller to make such processing transparent, thus strengthening the level of trust of the data subjects, as well as showing the efforts to protect them and the options they have to control their personal data and protect their privacy. It also describes what type of personal data is collected about the user when visiting the company's websites, or while appearing in person at the service points, as well as how the personal data will be used and the third parties with whom it will be shared, if any.

The personal data that the user provides is used to make both the company's services and the customer´s experience even better.

This Privacy Notice contemplates at all times the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in the processing of personal data. The confidentiality and due protection of the personal information entrusted in our services is of the outmost importance. Therefore, the company, through its digital platforms and its staff, will handle the personal data provided by the user, responsibly and in accordance with the provisions of the Ley Federal de Protección de Datos Personales en Posesión de Particulares its Regulations and other current and applicable regulations.

The collection of personal data is intended to carry out the activities intrinsic to its commercial and mercantile business, so they have the legal and social obligation to comply with sufficient legal and security measures to protect those personal data collected for the purposes that will be described in this privacy notice. The above with the objective that the user has full control and decision on their personal data. Therefore, please read the following information carefully.

PURPOSE OF PERSONAL DATA

The collection of the user's personal data has the following purposes: creation of user accounts with password for the reservation of services; contracting services; processing payments, for which the information contained in your credit and/or debit card and PayPal will be used; follow-up of commercial relationship; invoicing; clarifications, suggestions, complaints and/or service satisfaction surveys; sending of promotions and/or newsletters; attention to requests for ARCO Rights (Access, Rectification, Cancellation and Opposition) of personal data; quality control, statistical and market studies and credit purposes.

The collection of personal data is carried out in the following ways: directly and personally through the user; through the company's website; through the company's social networks on the internet; through physical formats; through public access sources, such as telephone directories.

DATA COLLECTED

The personal data that the company may collect for the performance of its business or object, are: names and surnames; age; date of birth; fiscal address; social security number, Federal Taxpayers Registry code; telephone numbers; emails; bank details such as name of the account holder, name of the banking institution, interbank code, card number, expiration date, security code; as well as data from payment applications.

WEB SITE AND COOKIES

The information that the company receives and stores from the web pages at the moment the user interacts with them, consists mainly of technical information, such as your internet protocol address, operating system on the computer and your browser type, the address of a reference website, if any.

Cookies are used to recognize the user when using or returning to company websites.

Cookies are data files that are stored on the hard drive of a user's computer or electronic communications device when browsing a specific website, which allow status information to be exchanged between the website and the user's browser. The state information may reveal means of session identification, authentication or user preferences, as well as any data stored by the browser with respect to the website. They help to recognize the user and save the user's progress on the company's website, to return directly to them should the user require it. Cookies can be disabled at any time, however, it is possible that some features of the website may be deprived or diminished.

This type of information is collected in order to allow websites to operate correctly, evaluate website usage and support promotional campaigns.

INFORMATION ABOUT MINORS

As a general rule, the Company does not knowingly collect personal information from users under the age of 18 (eighteen). The website is not designed to request information of any kind from users under the age of 18 (eighteen). If it is discovered that personal information has been unintentionally collected from such users, steps will be taken to delete the information as soon as possible, except where required to be maintained by applicable law.

RETENTION OF PERSONAL INFORMATION

Only names, surnames and e-mails will be kept for 1 year from your last interaction with the company, unless a longer or shorter retention period is required by law, is necessary in the course of a legal proceeding or is required for a specific purpose in accordance with applicable law. The data will be kept at the address located at Esturión 3172, Rinconada de la Arboleda, in Zapopan, Jalisco, postal code 44549.

LIMITATION OF THE USE OF PERSONAL DATA

The user will have the right to access, rectify, cancel, revoke and oppose (ARCO) the use of each and every one of his data. To enforce these rights you may contact the company at the address of the responsible for protecting and safeguarding your personal data: Esturión 3172, Rinconada de la Arboleda, in Zapopan, Jalisco, postal code 44549, phone number (52) 624 184 7777 and e-mail contacto@jitport.com.

In order to exercise the rights described in the previous paragraph, the user must be accredited with a valid official identification. Once accredited, the request will be resolved within a period not exceeding one month from such accreditation. Once the procedure required by the user has been initiated, communications will continue through the institutional e-mail mentioned in the previous paragraph.

The user may obtain the requested information or personal data by means of electronic documents, scanned documents or simple copies.

The user may express his/her refusal to continue receiving communications or promotions through the procedure described above.

FINAL DISPOSITIONS

The user acknowledges that entering the website www.jitport.com, as well as contracting the services of the company or establishing commercial relations with it, implies that the user has read, understood and consented to both the terms and conditions described in this Privacy Notice.

The company reserves the right to make changes or updates to this privacy notice at any time, in order to comply with legislative reforms, internal policies or new requirements for the provision or offering of services or products of the company. These modifications will be available to the public through the website www.jitport.com, so it is suggested to users to periodically review this address.

By using the company's website, the user consents to the processing and use for the necessary purposes of his personal data, including economic and patrimonial data.

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I acknowledge that I have read and understood the scope and meaning of this notice to which I express my consent, as well as the mechanisms that the Data Law, its Regulations, the Guidelines and this Privacy Notice give me for the exercise of my rights of access, rectification, cancellation and opposition (ARCO), as well as the limitation of the use, transfer and disclosure of my data that can be made.

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